Administrative Team
Students » Tech Help

Tech Help

If you are having problems with your devices please call the following:
 
Ohana Help desk - The help desk will be able to provide phone support in languages most commonly spoken in Hawaiʻi households – English, Hawaiian, Ilokano, Tagalog, Chuukese and Marshallese.
    • By phone at 643-DESK (3375) Monday through Friday from 7 a.m. to 8 p.m. and on Sundays from 4 to 8 p.m. The help desk will be closed on state holidays.
    • Online 24/7 at ohanahelpdesk.org for self-service support and information.
School Help desk - please call 307-9543
 
 
 
Troubleshooting
 
Chromebook freezes -clean cache and cookies every day.
 
Do not add extensions unless the teacher request it.
 
Camera not working
  • Delete virtual background extensions
  • Delete visual effects extensions
  • Check settings